Complete 22222bd Account Verification
Verification is how we make sure your account and your wallet belong to the same person — it protects your balance from unauthorised access and keeps withdrawals moving without holds. The process asks for a government-issued photo ID and a selfie taken at the time of submission. Upload both through the verification section in your account settings. Our team reviews the documents
and updates your account status. A verified account faces fewer friction points at the cashier, and withdrawal requests clear the security check faster. If a document is unclear or expired, we will contact you through your registered details to ask for a replacement.
- Go to account verification — Find the verification section inside your account settings. It shows your current status and what documents are still needed.
- Upload a photo ID — Submit a clear image of a government-issued ID — national ID card or passport. Both sides if the document has two.
- Take a live selfie — The verification flow asks for a selfie taken at submission time, not a saved photo, to confirm the ID belongs to you.
- Wait for review — Our team checks the documents and updates your status. You will see the change reflected in your account settings once approved.